Customer Service Representative - Big4Bank!

We're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.

What you'll do:

• Handle inbound and outbound calls with a non-judgmental approach.

• Engage in sensitive conversations to understand customers' full situations.

• Offer guidance to help people get back on track with their mortgage or credit card payments.

What we're looking for:

We value your personality and skills over specific experience. If you have exceptional communication skills, a high-energy attitude, and a strong sense of empathy, we encourage you to apply.

What we offer:

• Competitive Pay: Earn $38.99 + super per hour.

• Contract with Potential: This is a 9-month contract with the possibility of becoming a permanent position.

• Supportive Environment: Join a passionate team in our modern Parramatta Square office.

• Full Training: We'll give you all the tools you need to succeed.

The ideal start date for this role is in October. If you're a compassionate communicator ready for a new challenge, apply today!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.